Privacy Policy
Introduction
When you register or place an order with Zube Ltd, we gather a little information about you to help us provide a better service to you.
The purpose of the Privacy Policy is to outline how we deal with personal data provided to us while visiting this website.
By visiting this website, you are accepting to the terms of the Privacy Policy. If you are not happy with this Privacy Policy then you should cease to use this website.
This policy is in line with the Data Protection Act 1998 and the General Data Protection Regulations (GDPR) effective 25th May 2018.
Information Collected
Personal Information:
- When you order we ask your name, address, email address, delivery address, telephone number, EU VAT Number (where applicable) and credit/debit card information. Without this information we would be unable to process & accept your order. Such information is only collected from you if you voluntarily submit it to us.
- Your payment details are submitted securely through our payment gateway providers, Sagepay and PayPal.
- We keep a record of your orders with us, so that we can provide you with the goods you have ordered, contact you, if required, regarding your order and respond to any communications you may send to us.
- We also keep a record of any emails you send us so that we can provide you with an excellent standard of customer care should you need to contact us at any time.
- We may also collect personal information when we talk to you on the telephone or in any face to face communications. We will only collect and use your information where we have legitimate and lawful reasons for doing so and only use your information for the purpose we are collecting it for.
- The information, which you supply to us, is treated with the highest level of confidentiality.
It is vital that the information you provide when you register and place an order is true, accurate, current and complete in all respects. And that you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. If your details are incorrect or change please contact us immediately: sales@zubeaccessories.co.uk to notify us of the change.
Non-Personal Data
When you visit our website, we collect data that is not personally identifiable including your IP Address, operating system and browser. This information is aggregated to record general location, number of visits, average time spent on the site, pages viewed, etc. We use this information to monitor and improve our website services.
Cookies
This website uses ‘cookie’ technology. Cookies are small text files of information which are stored by your browser on your computer's hard drive. Cookies do not store any personal details relating to you or your credit cards nor can they find out your email address, access any other files on your hard drive or transmit viruses.
Cookies are required on the Zube Ltd website to allow users to access the Ecommerce elements of the site. Cookies are used to make your online shopping experience faster, easier and more efficient so you can move all over our website without losing what's in your basket. You are always free to decline Cookies when using our website however this may affect the ease of use of the site. By using our website you are agreeing to the use of cookies.
Third Party Access
Access to your personal information is only allowed when required by law.
When we book a courier or freight service, we will share your full name, address and contact details with the carriers involved in fulfilling your order.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organisations, such as Facebook, Twitter, Instagram, Pinterest, LinkedIn, Apple, Google, Microsoft, RIM or any other developer or social media platform provider, in respect to any Personal Information you disclose to other organisations through or in connection with our social media pages.
Security
Your personal data is held on secure servers hosted by E2E Solutions Ltd. No data transmissions over the internet can be guaranteed to be secure. We cannot guarantee the security of any information you transmit to us via the internet however we will take all reasonable steps to protect your personal information. If you have reason to believe your personal information with us is no longer secure then you must contact us immediately.
Updating, Verifying & Deleting Personal Information
If you would like to review, change, correct, update, or delete Personal Information that you have previously provided to us, you may make this request by email to: abi@zubeaccessories.co.uk . You may request to make changes to your personal information at any time. We may need to verify your identity before implementing your request. We will comply with your request as soon reasonably practicable.
Changes to the Privacy Policy
Any changes to this Privacy Policy will be posted on this website so you are always aware of what information we collect and how we use it. You are responsible for review the current policy when you visit our website.
If at any time we decide to use your Personal Information in a manner that differs to what is stated in this Privacy Policy we will notify you by email and you will have a choice as to whether or not we use your information in the new manner.
How to contact us
Please contact us if you have any questions about our privacy policy or about information we hold about you:
Email: sales@zubeaccessories.co.uk
Write to us: Zube Ltd
Unit J Cavans Close
Binley Industrial Estate
Coventry
CV3 2SF